Title: Family Voices of Tennessee Director of Operations
Program: Family Voices of Tennessee
Position: Full-time, exempt
- Must be the parent of a child with special health care needs, chronic illness or disability or a family member.
- Must have working knowledge through training and/or experience of health care and related service systems for children with special health care needs, chronic illnesses or disabilities.
- Must have supervisory and management experience.
- Must have demonstrated organization and communication (written and oral) skills and be able to speak effectively in public.
- Must have strong relationship management skills and be able to work well with individuals of diverse backgrounds and cultural traditions.
- Must be competent and effective using computer, database and work-related technologies.
- Baccalaureate degree or equivalent experience required.
- Must be able to travel (mostly in-state), as needed.
- Grant management experience, preferred.
- Data management experience, preferred.
- Social media management experience, preferred.
Supervisory and administrative responsibilities:
- This role will be responsible for operationalizing FVTN organizational, grant and program goals, reporting to the Family Voices Director.
- Provide direct supervision for:
- Youth Program Coordinator
- PEARS Program Coordinator
- Family Resource Specialist
- Promote and outreach to parents/families of children with special health care needs about FVTN and all programs.
- Develop plans to achieve organizational, grant and program goals in partnership with the Family Voices Director.
- Operationalize plans to achieve organizational, grant and program goals.
- Manage and support FVTN Staff.
- Manage staff documentation of activities and contacts in the database, manage program evaluation activities and program reporting.
- Coordinate the Parent-to-Parent Program including providing one-on-one assistance, support and training to parents/families and reporting on outreach, activities and contacts in database.
- Recruit and manage support group facilitators and FVTN volunteers.
- Manage the development of curriculum and training.
- Document all contacts with state agency staff, professionals, and others.
- Attend and participate in meetings to provide information on program planning, development and implementation.
- Assist Family Voices Director as necessary.
- Other duties as assigned.
Contact Information and Procedure:
A cover letter, resume, and sample of your work must be submitted via email to: familyvoicesHR@tndisability.org
The Tennessee Disability Coalition is committed to providing equal opportunity and equal access. No person will be discriminated against because of race, religion, creed, color, sex, age, genetic information, national origin, sexual orientation, gender identity, veteran status, disability or Limited English Proficiency (LEP). In alignment with those principals, the organization requires that each employee adhere to the same standard of non-discrimination.
Title: East TN Parent Guide
Program: PEARS Program, Family Voices of Tennessee
Part-Time: 12-16 hours per week depending on availability
PEARS – Parents * Empowerment * Access * Resources * Support is a program funded by the TN Department of Health Newborn Hearing Program, housed within Family Voices of Tennessee, a program of the Tennessee Disability Coalition, that provides parent to parent support for families of children who are deaf or hard of hearing ages 0-21, with a focus on 0-3.
Minimum qualifications: While this position is remote, work-from-home, our preference is that the applicant be located in the East Region of Tennessee. The applicant must be a parent of a child who is deaf, hard of hearing, deaf-blind or deaf with additional disabilities. Applicant must have working knowledge of health care and related service systems for children with hearing loss (this includes personal experience); strong interpersonal and presentation skills; demonstrated organizational and writing skills; proficiency with computer software; travel may be required to appropriate conferences and meetings.
Additional training will be provided for the person hired for this position on providing support to families with children who are deaf or hard of hearing.
- No supervisory responsibilities
- Responsible for logging, reporting contacts with families, data entry and collation in online database (Salesforce CRM), and preparation of reports on activities as required by the Program Director
- Provide direct parent support to families of infants and children who are Deaf or Hard of Hearing through home visits & phone calls as requested by Program Coordinator. This includes providing information and assistance in a responsive and supportive manner.
- Provide community outreach and education to families of infants and children who are Deaf or Hard of Hearing
- Provide outreach and education to local/state agencies and professionals as requested by Program Coordinator
- Participate in regular conference calls and meetings with the Newborn Hearing Taskforce and in annual Learning Community meetings
- Attend monthly Family Voices of Tennessee staff conference calls and participate in annual staff meetings
- Participate with Family Voices of TN staff to provide support to families, share resources, create presentations, & attend meetings as requested by program coordinator
- Work collaboratively with fellow Guides and Program Coordinator to develop training modules and educational presentations
- Attend occasional evening and weekend support groups, workshops or events as requested by Program Coordinator
- Participate in a two-day training provided by Family Voices of Tennessee PEARS Program as requested by the Program Coordinator.
Contact Information and Procedure:
All interested applicants must email a resume and cover letter to email@example.com
The Tennessee Disability Coalition is committed to providing equal opportunities to volunteers, employees, applicants for employment and those seeking our services, consistent with Title VI of the Civil Rights Act of 1964. No person will be discriminated against because of race, religion, creed, color, sex, age, genetic information, national origin, sexual orientation, gender identity, veteran status, disability or Limited English Proficiency (LEP). In compliance with the American Disabilities Act, The Tennessee Disability Coalition will provide reasonable accommodations to qualified individuals with disabilities, and encourages both prospective employees and incumbents to discuss potential accommodations. The Coalition requires that each employee adhere to the same standard of non-discrimination. Each employee is required to have a signed Non-Discrimination Policy statement on file.