ContactOur Staff

Contact WorkAbleTN Staff

Benefits Analysts:

Our program has Benefits Analysts who work in collaboration with the TN Department of Human Services, Vocational Rehabilitation (VR) in East, Middle, and West Tennessee. These staff conduct informational presentations, provide resources and referrals, they do not counsel individuals.

  • Stacy Spangler
    • Email:
    • Counties Served: Anderson, Bledsoe, Blount, Bradley, Campbell, Cannon, Carter, Claiborne, Clay, Cocke, Coffee, Cumberland, DeKalb, Fentress, Franklin, Grainger, Greene, Grundy, Hamblen, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Macon, Marion, McMinn, Meigs, Moore, Monroe, Morgan, Overton, Pickett, Polk, Putnam, Rhea, Roane, Scott, Sequatchie, Sevier, Smith, Sullivan, Union, Unicoi, Van Buren, Warren, Washington, White
  • Jeanne Crocker 
    • Email:
    • Phone: (731) 845-9489
    • Counties Served: Bedford, Benton, Buren, Carroll, Cheatham, Chester, Crockett, Davidson, Decatur, Dickson, Dyer, Fayette, Gibson, Giles, Hardeman, Hardin, Haywood, Henderson, Henry, Hickman, Houston, Humphreys, Jackson, Lake, Lauderdale, Lawrence, Lewis, Lincoln, Madison, Marshall, Maury, McNairy, Montgomery, Obion, Perry, Robertson, Rutherford, Shelby, Stewart, Sumner, Tipton, Trousdale, Wayne, Williamson, Wilson, Weakley

Community Work Incentives Coordinators (CWIC):

Our program has four CWICs who provide services for residents in parts of Middle and East Tennessee. Their focus is to provide information to Social Security beneficiaries with disabilities about how earnings from work affect Social Security and other public benefits.  Counselors assist individuals who are working or actively seeking employment. They also provide long-term benefits-related case management services throughout the course of a beneficiaries' employment, and provide outreach services.  There two(2) other resources listed below may be contacted for help:

1.  If you would like general information about how work might affect your benefits, you can call the Ticket to Work Help Line at 1-866-968-7842 Monday through Friday from 8 a.m. - 8 p.m.  If you use TTY services for people with hearing impairments, use 1-866-833-2967.  If you are working or you have a job offer, the Help Line can refer you directly for Work Incentives Planning and Assistance (WIPA) services.

2.  We partner with America Works to serve individuals residing in the Tennessee counties not specified below. To contact America Works Tennessee go to: The areas our CWICs serve are outlined below:

  • Tim Benthal serves the following counties:    Bradley, Hamilton, Loudon, McMinn, Meigs, Monroe, Morgan, Polk, Rhea and Roane, Bledsoe, Cannon, Clay, Coffee, Cumberland, DeKalb, Fentress, Franklin, Grundy, Jackson, Macon, Marion, Moore, Overton, Pickett, Putnam, Sequatchie, Smith, Van Buren, Warren and White
  • Candi Douglas serves the following counties: Carter, Greene, Hawkins,  Johnson, Sullivan, Unicoi and Washington 
  • Brandi Glasscock serves the following counties: Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Hancock, Jefferson, Knox, Scott, Sevier and Union

Program Director:

  • Alice L. Owens, J.D., CWIC
    • Email:
    • Phone:  (615) 383-9442
    • Toll-Free: 1 (888) 639-7811
    • Office Address: 955 Woodland Street, Nashville, TN 37206